The short version
- We collect what we need to run Austant: your account details, the domains and links you monitor, and the billing details our payment provider handles.
- We don’t sell your data, and we don’t use advertising or analytics trackers.
- A few trusted providers help us run the service, such as Stripe for payments and Mailgun for email.
- You can see, change, export or delete your data. Deleting your account from Settings removes your personal data.
The full text below is what applies. If anything here is unclear, write to us and we’ll explain it.
Who we areLink copied
Austant is a backlink monitoring service run by iCopify LTD (“we”, “us”, “our”). This policy explains how we handle personal data when you visit our website, create an account or use the service.
For the personal data in your account, we are the data controller. For personal data that you or your team add to your workspace, such as the email addresses of people you invite, we process it to provide the service to you.
You can reach us at [email protected].
What we collectLink copied
Information you give us
- Account details: your name, username, email address and password. We store your password only in a hashed form that can’t be read back. If you turn on two-factor authentication, we store the secret and recovery codes it needs, encrypted.
- Team details: team names, members and their roles, and the email addresses of people you invite.
- Workspace content: the domains and competitors you add, the backlinks you import or enter, and the tags, notes, disavow entries and alert settings you create.
- Billing details: the plan you choose and your billing history. Card details are entered on Stripe’s payment page and stored by Stripe, not by us. We keep only the card brand and its last four digits, so we can show you which card is on file.
- Affiliate details: if you take part in our affiliate programme, your referral code, the people you refer, your commissions, and the payout details you give us, such as a PayPal email address.
- Messages: what you send us when you contact support.
Information we collect automatically
- Session and security data: your IP address, browser type and the time you last logged in. We use them to keep you signed in, protect your account and keep a record of important account actions.
- Cookies: a small number of cookies that keep you signed in, protect forms and remember a referral. The cookie policy lists every one.
Information from other sources
- Public web data: to find and check backlinks, we read publicly available web pages and obtain link data from our data provider. This data is about websites rather than people, though a public page may sometimes include a person’s name.
- Payment provider: Stripe tells us whether a payment succeeded and the status of your subscription.
How we use itLink copied
We use personal data only for the purposes below, and only where the law gives us a reason to:
- To provide the service you signed up for: running your account and team, checking your backlinks, sending the alerts you choose and handling billing. This is necessary to perform our contract with you.
- To keep Austant secure and working: preventing fraud and abuse, protecting accounts, fixing problems and keeping records of important actions. This is in our legitimate interest, and yours.
- To improve the service based on how it’s used and what you tell us, which is in our legitimate interest.
- To meet legal obligations, such as keeping invoices and tax records, or responding to lawful requests.
- With your consent, where we ask for it. You can withdraw consent at any time.
We don’t sell your personal data, and we don’t use it for advertising. We don’t make decisions about you based solely on automated processing that have legal or similarly significant effects.
Emails we sendLink copied
We send emails that are part of the service, such as password resets, team invitations, payment notices and payout updates. Backlink alerts and digests are sent only to members who choose to receive them. Every alert has a link to unsubscribe, and you can change how often they arrive in your notification settings.
We don’t send marketing emails unless you’ve agreed to receive them.
International transfersLink copied
Our providers may process data in countries other than yours, including the United States. Where the law requires it, we rely on safeguards such as the European Commission’s standard contractual clauses or an adequacy decision to protect data when it’s transferred.
How long we keep itLink copied
- Account data is kept while your account is open.
- When you delete your account, your personal data is removed from our live systems. Copies in backups are deleted as those backups expire.
- Workspace content belongs to the team and stays available to its other members until the team removes it.
- Billing records are kept for as long as tax and accounting laws require.
- Session data expires when you sign out or your session times out. Security records are kept only as long as they’re needed to protect accounts and investigate problems.
Your rights and choicesLink copied
Depending on where you live, you have the right to:
- access the personal data we hold about you and get a copy of it;
- correct data that’s wrong or incomplete;
- have your data deleted;
- receive your data in a portable format;
- object to, or ask us to restrict, how we use it;
- withdraw consent you’ve given; and
- complain to your local data protection authority.
You can update your details in your profile settings and delete your account from Settings at any time. If you own a team, cancel its subscription or hand it over first so that billing stops. For anything else, write to [email protected] and we’ll respond within one month.
SecurityLink copied
We protect your data with encrypted connections (HTTPS), hashed passwords, optional two-factor authentication, role-based access within teams, and limited access for our own staff. No service can promise perfect security, so please use a strong, unique password and turn on two-factor authentication. If we become aware of a breach that affects your personal data, we’ll tell you and the relevant authorities as the law requires.
ChildrenLink copied
Austant is a business tool and isn’t meant for anyone under 16. We don’t knowingly collect personal data from children. If you believe a child has given us personal data, contact us and we’ll delete it.
Changes to this policyLink copied
We may update this policy as Austant changes. The date at the top shows when it last changed. If we make a significant change, we’ll tell you by email or in the app before it takes effect.
Contact usLink copied
Questions about this policy or your data? Write to us at [email protected].